Last updated: October 29, 2025

Basics Insider (“we,” “us,” or “our”), operated by KOLD LLC, is committed to protecting your privacy and complying with privacy laws and regulations worldwide, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy describes how we collect, use, store, and share your personal information when you access our website, use our subscription services, or interact with our content (including Business Basics on YouTube). By accessing Basics Insider, you consent to this Privacy Policy and the processing of your personal data as described below.

1. Information We Collect

We collect information you provide directly and data related to your use of our services, including:

• Contact & Account Info: Name, email address, account credentials, country of residence.

• Payment Data: Payment method details (processed by trusted third-party providers; we do not store full credit card details).

• Usage Data: IP address, device and browser details, access dates/times, activity logs, and cookies or similar technologies.

• Communication Data: Customer support, feedback, and correspondence.

2. Lawful Bases for Processing (GDPR compliance)

We process your information:

• To perform a contract (provide you the subscription service).

• With your consent (for marketing or non-essential cookies; you may withdraw consent at any time).

• To comply with legal obligations.

• For legitimate interests (such as improving our services, preventing fraud, and securing our platform), provided these interests do not override your fundamental rights.

3. How We Use Your Information

We use your data to:

• Provide, manage, and improve Basics Insider services.

• Process payments/subscriptions.

• Verify your identity and maintain account security.

• Communicate with you (transactional or, if opted-in, marketing emails).

• Analyze trends and improve user experience.

• Comply with legal requirements and respond to lawful requests.

4. International Transfers

Your information may be stored and processed in the United States or other countries where we or our service providers operate. We ensure appropriate safeguards (such as Standard Contractual Clauses or equivalent) when transferring data internationally.

5. Cookies & Tracking

We use cookies and similar technologies to help us recognize your device, keep you logged in, remember preferences, and collect analytics. Where required, we obtain your consent for non-essential cookies.

You can set your browser to refuse some or all cookies. However, this may limit some features of our site.

6. Sharing Your Data

We do not sell your personal information. We may share your data with:

• Service Providers (e.g., payment processors, analytics, hosting) strictly for service operations.

• Legal Authorities to comply with legal obligations or protect rights and safety.

• Business Transfers in case of sale, merger, or acquisition—subject to continuation of this privacy policy.

7. Data Retention

We only retain data as long as necessary for providing our services, for legal compliance, resolving disputes, or enforcing agreements. When no longer needed, data is securely deleted or anonymized.

8. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate data.

• Request deletion of your account and data (“right to be forgotten”).

• Object to processing for marketing or legitimate interest reasons.

• Restrict processing in certain circumstances.

• Receive a copy of your data in a portable format.

To exercise these rights, please contact support@basicsinsider.com. We will respond in accordance with local laws and timelines.

9. Children’s Privacy

Basics Insider is not for children under 18. We do not knowingly collect personal information from minors. If you believe we have collected such data, please contact us for immediate removal.

10. Data Security

We use industry-standard security measures to protect personal information. However, no system is completely secure and we cannot guarantee absolute security.

11. Third-party Links

Our services may contain links to third-party sites (including YouTube). We are not responsible for their practices or policies; check their privacy policies as appropriate.

12. Changes to This Policy

We may update this Privacy Policy. Changes will be posted on this page with a new “Last Updated” date. Your continued use of Basics Insider after any changes indicates acceptance.

13. Contact Us

For any questions or to exercise your privacy rights:
KOLD LLC
Email: support@basicsinsider.com